AdageSocks

FAQ's

                

Where are the socks and knitwear on this website made?

We design and manuacture all of the products featured ourselves, at Adage Socks, in New Zealand. You are purchasing directly from the manufacturer. 

What makes Adage socks special?

The socks we manufacture are styles we want to wear ourselves. We trial and test our socks as part of our sampling process, in the case of Gordon's work boot socks for several years, to ensure they are durable and functional. 

Do Adage Socks Custom manufacture?

Yes, we have always custom manufactured socks and knitwear. We have the ability to knit logos, patterns and text into the design of our rugby, team, business, and promo socks. Contact us at [email protected] for more information. 

What currency are your prices in?

All our prices are in New Zealand Dollars, and include GST. 

What forms of payment do you accept?

Our payments are processed through Paypal. Paypal also accept Visa, Mastercard, American Express and Discovery card.

We can also accept direct credits to our bank account. Simply email us at [email protected] for more information.

I am looking for a sock style I purchased a while ago, that is not currently on the website. How do I buy socks of this style?

Simply contact us at [email protected] and let us know the sock style and size you are after, and we will be able to advise you on the availability. 

When will my order arrive?

All NZ orders will be dispatched either on the same, or the next working day. Our courier then advises a 2-3 working day, or 3-4 working day rural delivery timeframe. 

Where do you ship to?

At the moment we only ship to New Zealand addresses. We hope to soon offer international deliveries.

How can I arrange to return an item I have purchased?

Please visit our terms and conditions page which gives information on how to return items to us.

How do I choose the right size?

The following are the approximate conversions of our sock sizes.

S (5-7), M (7-9), L (10-12), XL (13+)

How do I find care information?

Each of our online products have garment care listed at the end of each item description.







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